FAQs

Orders & Products

1. Are your sarees pure silk?

We offer a curated range of sarees including soft silk and traditional silks. Each product page clearly mentions fabric details to help you make an informed choice.

2. Will the color of the saree be exactly the same as shown?

We strive to present colors as accurately as possible. However, slight variations may occur due to lighting, photography, and screen settings.

3. Do sarees come with a blouse piece?

Yes, most sarees include an attached blouse piece, unless mentioned otherwise in the product description.

4. Are your sarees ready to wear?

Our sarees are not pre-stitched. You can drape them traditionally or opt for custom stitching if available.

Shipping

5. How long does delivery take?

Orders are typically delivered within 3–7 business days within India after dispatch.

6. How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp.

Returns & Exchanges

7. What is your return policy?

We accept returns only for damaged, incorrect, or defective products within 3 days of delivery. Please refer to our Return & Refund Policy for complete details.

8. Is an unboxing video required for returns?

Yes, a clear unboxing video is mandatory for all return or exchange requests.

9. Do you offer exchanges?

Yes, exchanges are allowed only for the same design in a different color, subject to availability.

Payments & Support

10. What payment methods do you accept?

We accept all major payment methods including UPI, debit/credit cards, net banking, and wallets.

11. Is Cash on Delivery (COD) available?

No, we currently do not offer Cash on Delivery (COD). We accept secure digital payments only, ensuring faster processing and a seamless shopping experience.

12. How can I contact Liora Silks?

You can reach us via:

📧 Email: [your email]

📱 WhatsApp: [your number]

General

13. Are your sarees handwoven?

Some of our sarees may be handwoven or handcrafted. Minor irregularities are part of their natural beauty and uniqueness.

14. Can I cancel my order?

Orders can be canceled only before dispatch. Once shipped, cancellation is not possible.